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INFORMATION ON THE PROCESSING OF PERSONAL DATA PURSUANT TO ART. 13 OF D. LGS. 196/2003 (Code for the protection of personal data) and art. 13 GDPR
Pursuant to Article 13 of Regulation (EU) 2016/679 (hereinafter "GDPR"), laying down provisions for the protection of individuals with regard to the processing of personal data and the free movement of such data, we wish to inform you that the personal data provided by you will be processed in compliance with the aforementioned legislation and the confidentiality obligations to which the Data Controller is bound.
Processing of personal data means any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automatic means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
We would like to inform you that the data provided will be processed in accordance with the provisions of Legislative Decree 196/2003 (Personal Data Protection Code) as well as those dictated by the GDPR.

Identity and contact details of the data owner
Hair Lab by Laura Sagl
Via Indipendenza 49 Novazzano (TI)
Email: Info@hairlablaura.ch
Nature of the data processed and purpose and method of treatment
The data processed are those entered in the "registration form" of the website/platform and/or those entered when purchasing products (name, e-mail address, telephone number and data necessary for payment of the goods purchased).
No other data resulting from your navigation on the site will be recorded. The purpose of the data processing is to allow registration on the platform and/or to conclude the purchases made by the interested party, the fulfilment of any subsequent contractual obligations, the carrying out of pre-contractual activities as well as the fulfilment of obligations deriving from the law, regulations or any other national or Community normative source.
Legal basis and methods of processing - mandatory or optional nature of providing data - consequences of failure to provide data
The legal basis for the processing is contractual.
The data acquired when registering on the platform and/or provided for the purchase of compositions are processed in computerised form for the purposes set out in the previous point.
The provision of data is mandatory in order to use the services offered.
Treatment duration
The processing will not last longer than necessary for the purposes for which the data were collected.
Recipients or categories of recipients
The data is handled exclusively by Hair Lab by Laura Sagl and by your authorised and suitably trained staff, or by the Data Processors, a list of whom can be obtained at the simple request of the person concerned at the e-mail address: Info@hairlablaura.ch
Transfer of data to a third country (non-EU) or to international organisations
The Owner guarantees that the data processed will be handled within the European Union.
Period of retention of personal data
The storage period of your personal data is set for a period of time not exceeding the fulfilment of the purposes for which they are collected and processed, without prejudice to legal obligations
Rights of the data subject
At any time you may exercise, pursuant to Articles 15-22 of the GDPR the right to:
- request confirmation as to whether or not personal data relating to you are being processed,
- obtain access to the aforementioned data and information about the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated, the period of storage,
- obtain the rectification or erasure of data, restriction of processing or object to processing,
- the right to lodge a complaint with the Garante for the Privacy or any other competent supervisory authority,
- if the data have not been collected from you, the right to obtain any available information on their origin,
- obtain the portability of the data, i.e. receive them from a data owner in a structured, commonly used and machine-readable format and transmit them to another data owner without hindrance,
- where the processing is based on your consent to the processing of your data, you shall have the right to withdraw this consent at any time, without prejudice to the lawfulness of the processing of the data processed prior to this withdrawal,
These rights may be exercised by sending an email to the following address: Info@hairlablaura.ch

General Terms and Conditions of Sale (CGV)

Premises

These General Terms and Conditions of Sale (for the sake of brevity also GCS) regulate the purchase, through telematic methods, of the services presented on the site https://app.pagestsoftware.com managed by Hair Lab by Laura Sagl based in Via Indipendenza 49 Novazzano (Novazzano).

These General Terms and Conditions form an integral and essential part of the contract for the purchase of any of the services on the site.
Sending an order implies the client's acceptance of the general terms and conditions of sale in force.

Hair Lab by Laura Sagl reserves the right to revise these CGV at any time without prior notice.

How to purchase online:

The customer selects the service he/she wishes to purchase, indicates the quantity, indicates the day and time of the reservation and proceeds to follow the payment instructions if he/she chooses to pay in advance or if the chosen salon does not offer any other option.
When purchasing or reserving a service, the customer will receive a confirmation email with details of the day and time chosen to use the service.
The prices published on the site include VAT.

Hair Lab by Laura Sagl reserves the right to change the prices shown on the site at any time and without prior notice.

The data provided for the booking and purchase of services shall be processed in accordance with the provisions on the protection of personal data and shall be used solely and exclusively for the purpose of providing the service booked and possibly already paid for, as well as for the related legal obligations as set out by law informativa sul trattamento dei dati personali visionabile sul sito.
When booking the service, the customer shall receive confirmation of the chosen date and time by sending an e-mail to the e-mail account entered during the booking process.

Payment:

If the chosen hairdresser indicates prepayment of the booked service as the only option, payment will be made via stripe and paypal.
Please refer to the "Payment method" section of our website (https://app.pagestsoftware.com) for details of payment.

Responsibility:

The hairdresser shall not be liable if the booked service cannot be provided if the client is late for the appointment or if the client fails to attend the appointment for any reason whatsoever.
Any refunds for services that have been booked and paid for but not used shall be agreed upon directly with the hairdresser.

Applicable law and competent court

For matters not expressly provided for in these CGV, Italian law shall apply.

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Hair Lab by Laura Sagl

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